In WordPress Hosting

Pressidium’s Free Migration Service: How It Works

March 17, 2015

By Stacey Corrin

Pressidium's Free Migration Service: How It Works


One of the most popular features we offer at Pressidium is our free migration service. This service enables our customers to seamlessly transfer a website hosted elsewhere, onto their Pressidium account.

Instead of having to go through the lengthy, technical process of doing this yourself, our team of trained WordPress experts do this for you. All you have to do is sit back and let us do the work for you.

Let’s look at our migration service in closer detail. By the end of this article you’ll have an idea of how the process works, whether you’re eligible for free migration and an understanding of the procedure from start to finish.

What Limitations Apply?


From the offset we’d like to highlight this – everyone, regardless of their pricing plan is eligible for free site migrations. It’s a feature we believe everyone should have access to, therefore even our smallest, micro plans have the option of migrating your WordPress websites, for free.

How many migrations you’re eligible for, depends on how many WordPress installations you’re allowed on your current plan. We will migrate the maximum number of sites your plan supports. Here’s an example of what you can expect: 

  • Micro Plan – 1 Free Migration
  • Personal Plan – 3 Free Migrations
  • Professional Plan – 10 Free Migrations
  • Business Plan – 25 Free Migrations
  • Enterprise Plans – Unlimited

Again all of the above migrations, are carried out by our expert staff, completely free of charge.

What Is The Expected Downtime Of My Website?

The short answer is: None.

Every customer migration is unique, therefore the exact extraction and migration process depends greatly on certain variables and technical factors. These may include the size of your site in terms of files on disk, your database size and how often your content is updated with new posts and comments. If there are any other underlying complexities such as live feeds, integration with external API’s and the time-frame for your migration etc., this also is a contributing factor.

Regardless of this, our DevOps team will make sure that during the migration process your site will be available to your visitors. In the case of more complex migrations we’ll propose a detailed migration plan with alternatives to you, so that you can decide on the option that best suits your business.

How Do I Begin Migrating My Website?

Are you ready to start migrating your WordPress website? To start off the whole process, there’s only one thing you need to do. Simply head to your Pressidium customer Portal, navigate to “Support” and create a new ticket.

Once you’ve opened the new ticket, label it with a subject such as “Migration Request”. In the body of the ticket, explain that you would like to take advantage of the free site migration service. Then send your ticket.

That’s it! That’s all you need to do to get started. Once your ticket has been submitted, a Pressidium team member will be in touch with further details. We’ll explore the full procedure of moving your site over to us in the next section.

Your Free Migration Procedure

The first contact you should receive from us after submitting your ticket, will be a request for:

  1. Your Hosting Credentials
  2. Your DNS Service and Credentials
  3. The Website You’d Like to Move

We ask for these details, in order to login and perform an initial site survey. This will help us understand how your previous host maintained your website and also allows us to prepare for backing up and moving your data. We’ll then arrange a date for your migration to begin. This will usually be between 1-5 days of submitting your request, and is dependent on our current migration queue.



On the day of your migration we’ll create an empty version of your website on our servers using Pressidium’s Control Panel. We’ll also create the appropriate domain mapping and redirects, as well as installing your SSL certificate (if you have one).

Next we’ll backup your files and database from your old host, to our own servers. While we’re doing this, we’ll be actively scanning your files for malicious scripts and backdoors, before importing those files into the empty website we created for you.

One of the next steps we carry out, is to update your WordPress Core files to the latest, most stable version available. If we find outdated plugins we’ll ask your permission to upgrade them. If for any reason you are not ready to upgrade a plugin (for example if you customized it and are afraid of losing your changes) we’ll discuss with you potential alternatives, recommended for their safety.

Moving on from this, we’ll ask you to preview your newly migrated website. If you approve the website and are happy that everything is where it should be, we can go ahead and update the site’s DNS settings so your domain points to our servers.

If you’ve created new posts between the time of backup and the DNS update we’ll transfer them separately using the WordPress Import/Export tool or by creating a new database export and copying the new media files.

Lastly we’ll initiate the profiling of your database and make certain adjustments so that it is better tuned to your site. This is also the stage where Pressidium’s performance optimization process begins. It’s an ongoing process where we monitor your website and provide you with tips and advice on how it can be further improved.

To Recap

Migrating your WordPress website from your old host, over to Pressidium is a simple process. In a nutshell the procedure is as follows:

  • You submit a ticket asking to migrate
  • We ask for your credentials
  • We set a date for migrations
  • We migrate
  • You check
  • We update your DNS
  • We optimize


Job done.

If you haven’t taken advantage of our free migration service yet, now is the perfect time to do so. Just submit a ticket and we’ll be there to talk you through, every step of the way.



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