Investigating connectivity issues at London datacenter

RESOLVED

2020-Jun-01 05:00 UTC (RESOLVED)

Network connectivity has remained stable and we’re confident this matter has been resolved. If you are still experiencing issues, please contact our Support Team for assistance.

2020-Jun-01 03:45 UTC (UPDATE)

We have corrected the issues affecting network performance. We will continue to monitor the situation for any further problems. If you are still experiencing connectivity issues, please reach out to our Support Team for assistance.

2020-Jun-01 03:23 UTC (UPDATE)

We’re currently experiencing degraded network performance at our London datacenter. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Clients hosted at clusters C5, C8, and C29 may be affected. We will provide an additional update within the next hour.

2020-Jun-01 02:25 UTC (OPEN)

We’re currently investigating reports of potential service interruption that affects our London datacenter. We apologize for any inconvenience and will post another update as soon as we learn more.

Real-time status information will be provided by the Pressidium Cloud Status page at https://status.pressidium.com