Emergency maintenance on load balancers

2021-MAY-6  16:30 UTC (RESOLVED)

Additional integrity checks have revealed no issues.

All load balancers are performing nominally.

 

2021-MAY-6  15:40 UTC (MONITORING)

Website functionality has been fully restored and integrity checks have been performed.

If you still have issues, please contact the support team via ticket or e-mail.

 

2021-MAY-6  14:40 UTC (UPDATE)

Website functionality is still being restored. Most of the sites are now back to normal status.

We expect that the issue will be resolved in the following minutes.

 

2021-MAY-6  14:20 UTC (UPDATE)

Website functionality is being gradually restored.

We expect that the issue will be resolved in the following minutes.

 

2021-MAY-6  14:00 UTC (OPEN)

A configuration issue is affecting the load balancers and the caching engines on all clusters.

Our Engineering team has located the problem and is implementing a fix.