Email deliverability issues

2024-JAN-11 14:45 UTC (RESOLVED)

The situation remains stable, with the previously encountered issues impacting email deliverability now fully resolved.

2024-JAN-10 11:35 UTC (MONITORING)

We have corrected the issues affecting the deliverability of emails. We will continue to monitor the situation for any further problems. If you are still experiencing connectivity issues, please reach out to our Support Team for assistance.

2024-JAN-10 03:35 UTC (UPDATE)

The issue seems to be due to a DNS change of our third-party mail service provider and should resolve itself as the change propagates through the global DNS

2024-JAN-10 02:38 UTC (OPEN)

We were notified by our third-party mail service provider regarding an ongoing service issue impacting the deliverability of emails sent through their platform, consequently affecting email distribution from websites hosted on our platform. We will update this status page as soon as we have more information to share.