Emergency Maintenance for Cluster C24
RESOLVED
2018-APRIL-18 18:45 UTC (RESOLVED)
Emergency maintenance has been successfully completed and the issue affecting cluster C24 has been resolved. While our engineering team was addressing the issue short periods of disrupted backend connectivity may have been experienced. All cluster nodes are now performing nominally and no further disruption of backend connectivity is expected.
2018-APRIL-18 18:15 UTC (OPEN)
Customers hosted on our C24 Cluster (located in Singapore) may experience sporadic backend interruption due to emergency maintenance which is underway on the cluster’s application nodes and database servers. The urgent issue is affecting cluster-wide storage, and the fix will require simultaneous reboots of backend nodes to be deployed. During the reboot,s the cluster’s backends may momentarily not be available, although only logged-in users or uncached pages will be affected. Cached content will continue to be delivered as expected. Resolution ETA / Time-to-fix is expected within the hour.
For real-time status information, please visit the Pressidium Cloud Status page at https://status.pressidium.com
