Urgent Scheduled Maintenance – From APR-30 Through MAY-11
RESOLVED
2018-MAY-11 15:00UTC (RESOLVED)
The security patching of our systems has finished successfully, with no downtime on our client’s websites, as expected.
This incident is now being marked as resolved.
2018-APR-30 10:00UTC (OPEN)
Due to recent critical security advisories we will be required to perform emergency maintenance on our cloud infrastructure. More specifically we will be applying kernel based security patches to the hypervisors of our virtualization hosts (physical servers). These updates are required to protect the security and safe operations of not only our infrastructure, but for your site as well.
During the maintenance there will be no impact to your website, and for you and your visitors it will be business as usual. There may be small windows of reduced redundancy as we reboot redundant components of our platform, although no downtime is expected for your website.
Finally, certain supportive components of our platform will be unavailable during the maintenance and more specifically:
- The Pressidium Customer Portal will be Unavailable on Monday 2018-APR-30, between 22:00UTC to 23:00UTC
Unfortunately, due to the severity of the security advisories, the above maintenance windows are not re-schedulable although actual unavailability of the above services is expected to be less. Please note that the above maintenance will not affect your site and no-downtime is expected for any website hosted on the Pressidium® Platform.
For real-time status information, please visit the Pressidium Cloud Status page at https://status.pressidium.com
