Reliability and Uptime

The Pressidium® Pinnacle Platform has no single-point-of-failure and is built from the ground up to be highly available & fault tolerant. We ensure your site is always up and running.  Always. All layers are redundant and duplicated. In fact, we have farms of duplicated resources so a site never goes down. Never. In addition, we remove the headache of scaling WordPress environments.

We can serve hundreds of millions of requests each and every day and have the knowledge, engineering and technical expertise to run some of the busiest WordPress sites on the planet.

 

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  • Highly-Available Architecture

  • Automagic Scalability

  • Automated Backups

  • Staging Sites

  • Full Server Management & DevOps

  • Managed Auto-Updates

  • Expert WP support

Highly-Available Architecture

Through extensive reliability engineering, each and every customer benefits from our unique fault tolerant high-availability cloud design. Our scale-out design is composed of groups of application servers (server farms). These offer high availability to all components of the system, including clustered master-master replicated databases, parallel file-systems, web application server farms and active-active caching servers. What this means is that your site may reach a ridiculously large amount of visitors without experiencing any slow downs in performance. These unique characteristics are only seen in large and costly enterprise environments.

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Automagic Scalability

Our unique cloud platform design is both horizontal and vertically scalable at every layer. If the platform requires more capacity, more compute, storage or database nodes can be added to any tier at any time without causing any disruption of service. All seemingly transparent to visitors. Likewise, any failed or failing node can be replaced without any disruption of service to the customer. Our design allows for almost infinite scalability and capacity, with new clusters being deployed to our cloud as demand grows, eliminating any technology barriers for mass scalability.

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Automated Backups

A daily carefree backup service removes the burden of management while offering you “peace of mind” in knowing that your data is in safe hands and recoverable in case of a disaster. In addition, we provide an instant snapshot-based backup solution triggered on demand by the platform, with one click or automatically, before dangerous tasks that might damage your website are initiated.

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Staging Sites

With one-click, the Pressidium Pinnacle Platform can deploy a replica of your production site on a different staging install URL known only by you (not indexed by search engines), where features and changes may be tested first prior to production rollout. This nifty feature is loved by developers as it allows you to clone your website at the push of a button, thereby creating your very own playground environment.  The playground allows you to make changes and test new plugins and features without impacting or interrupting your live production site. At another push of a button, you can promote your tested playground site to production and then go live.

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Full Server Management & DevOps

Forget all you know about hardware (failures), operating systems, networking, server upgrades and everything in between. It’s common knowledge that it’s impossible to handle all this stuff while still managing & growing your website. Our dedicated team works around the clock to keep all infrastructure healthy and happy, and makes server management carefree, so you can fully concentrate on your business.

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Managed Auto-Updates

It can be a real challenge to ensure all your sites are running the latest version of WordPress. Even with the new WordPress auto-update feature, there are often serious complications afterwards. We monitor and test each minor and major WordPress release in our lab before rolling the update out to our customer base. And even then, we carefully update each and every one of our customers’ sites and check if a site is damaged in the process. We implement custom tools like our proprietary “white screen of death detection”, and we run tests that ensure your site is generating the same content that it was before the update. If something goes wrong, and a break is detected, we will roll-back the change and revert to the previous healthy version of the site before the update. All of this takes place without the customer realizing any disruption of service. We work with you to make sure that your site is successfully updated and that your sites are always running the most stable, fastest and coolest version of WordPress.

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Expert WP support

Our team of WordPress experts goes above and beyond nearly all other hosting companies on the planet in regard to support. We are truly here to assist our customers. Because we specialize in WordPress, and have such significant and diverse experience, we’re able to answer questions and diagnose issues that 90% of all hosting companies wouldn’t touch. From “Hey, my site is having issues“, to “Can you recommend a plugin for XYZ?“.  We’re here to help!

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Security

State-of-the-art security is one of our top benefits. Protection is ensured by a number of comprehensive countermeasures implemented to fight against malicious attempts and attacks. We enforce industry proven best practices, we include network & web application firewalls, and we systematically apply latest security patches. We proactively scan, detect and block malware and vulnerabilities. Everything is carried out transparently for you at the infrastructure layer; and in the very unlikely event your site is compromised, we will fix it. For free.

Pressidium® Pinnacle Platform provides you with complete, hassle-free threat prevention so your time is spent building your business.

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  • End-to-end managed security

  • Managed auto-updates

  • Malware monitoring and removal

  • Managed web application firewall (WAF)

  • Bad-bots filtering

  • Fully locked-down environment

  • SFTP Service

End-to-end managed security

Say goodbye to conventional hosting. Pressidium Pinnacle Platform is engineered for security and tuned to make WordPress sites fly. It also incorporates extensive security controls and defensive measures in all layers, so your site is never compromised. Our team ensures your site is always up and running though around the clock monitoring of security breaches & attacks, and by taking proactive measures at the infrastructure and application layers – from our network firewalls to WordPress itself.

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Managed auto-updates

Never wake up again to your site having been hacked. We automatically scan for, and fix, hacking attempts on your site. And we proactively install WordPress security updates. We keep your site up to date and secure without you having to think about it. Whenever WordPress issues a minor or major update, we test it and then proactively apply it to your site.

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Malware monitoring and removal

We mitigate security issues for our customers by implementing a comprehensive network of countermeasures against malicious attempts. We will proactively scan, detect and block malware and vulnerabilities. This is all done transparently at the infrastructure layer, without the need for any plugins or configuration on the part of the customer.  In the unlikely event one of our customer’s sites is compromised, we will fix it. For free.

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Managed web application firewall (WAF)

As part of our complete stack of security services, which provide end-to-end protection for your site, all our plans include application layer scanning by leveraging a proprietary web application firewall focused on securing WordPress sites. We provide the right for you to feel safe.

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Bad-bots filtering

Tired of bad bots hitting your site day and night, stealing your resources, and giving you zero value? Not to worry, as our security stack leverages classification techniques to identify and reject this type of traffic, while allowing legit search engine bots freely index your site.

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Fully locked-down environment

Regardless of the security features a provider offers in the network layer, you need protection from the most common security breaches that happen from the “inside”. We fight against these kind of attacks by providing you with a fully locked-down and chrooted environment where it’s impossible for any user to gain access to another user’s files & data. Paired with restricted permissions and dedicated server-side PHP execution pools, we will help you sleep safe & sound at night!

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SFTP Service

Secure file access to all your WordPress sites that allow you to make direct file level changes and tweaks to any of your sites via a single login and encrypted protocol communication.

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Speed and Performance

The speed of your website is important. A responsive web experience is critical to keeping visitors coming back to your site and achieving higher search engine rankings. Pressidium® Pinnacle Platform  is a enterprise-grade mission critical system which brings the power of webscale technologies (used by Google and Facebook) to WordPress. Built with real-time high-performance clustered environments it allows our customer’s sites to serve and expand along with their business’ needs.

Speed and availability are consistently delivered on EVERY plan.

 

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  • Dynamic Load Balancing

  • HA SSD Storage

  • Multilayer Adaptive Caching

  • GeoDNS

  • CDN

  • PHP optimization

  • SSL Acceleration

Dynamic Load Balancing

Dynamic & Intelligent Load Balancing of web and network traffic to caching and web application layers is accomplished via our Total Traffic Management solution. This ensures that delivery of your site’s content is accelerated, as each request is intelligently dispatched to the least busy server. If the traffic on your site peaks, our total traffic management solution will evenly distribute load across our server farms eliminating the pitfalls of slashdot effects.

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HA SSD Storage

Highly-Available (replicated) web-scale SSD-based file system for parallel access to files from application nodes. The file system automatically replicates content across all servers in a 2+N design and allows simultaneous read & write access to any node. An almost infinite amount of storage nodes allow for capacity expansion and I/O load distribution is supported.

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Multilayer Adaptive Caching

We handle caching for the customer at the server level, and will work with our customers to further optimize their sites for the best performance. This includes around the clock monitoring, profiling & analyzing performance of their application and database. Our unique multi-tier 5 layer adaptive caching platform consists of five separate caching mechanisms which, combined with the optimal design of hardware and network tiers, provide caching of content, php objects, php opcode and db query results in RAM (hot dataset) and SSD (less frequent used dataset) – accelerating website speed to the fastest it can possibly go. No need to install and configure caching plugins in order to achieve top speeds.

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GeoDNS

Studies have shown that your page loading time has an immediate affect on your visitor’s bounce rate, which consequently affects your business as a whole. We save up to 30% on overall page loading times by taking advantage of a global network of low-latency DNS servers, assuring that your visitors will get the fastest DNS responses. Add to that the high-availability of the global network and what you get is a FASTER site.  ALWAYS.

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CDN

Minimize packet loss and latency by integrating a Content Delivery Network service right into your WordPress site. CDN services place servers around the globe, at the edge, trying to get as close as possible to your visitors. Pressidium has partnered with top CDN providers that offer best-of-breed content delivery through multiple edge nodes, on every continent and across the globe. Our platform design gives you the ability to integrate with our CDN offering, giving you an easy way to distribute content to your end users with low latency and high data transfer speeds…right from the edge.

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PHP optimization

At the root of every WordPress hosting platform, everything comes down to PHP processing. You’ll be glad to know that we have been tweaking PHP optimization techniques over the past 15 years, and based on this extensive experience, we have super-charged Pressidium PHP processing time. Our server-side processing is now hundreds of times faster than standard PHP setups.

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SSL Acceleration

We offload SSL transactions at the load-balancing layer. This seriously accelerates traffic towards backend servers as web application farms are no longer burdened with the CPU intensive task of encrypting and decrypting http traffic. The result is that your visitors will have 100% secured & encrypted web browsing while their whole SSL browsing experience is greatly accelerated

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Customer Portal

Pressidium’s customer portal allows for the quick and easy management of your website. Through its clearly designed web interface, traditionally complex and technically demanding management tasks have been made fast and simple. The portal takes full advantage of Pressidium® Pinnacle Platform’s extremely high level of automation and built-in intelligence. The portal gives you full control of an enterprise-grade platform without requiring you to have almost any technical know-how.

Take quick, easy and effective control of all your WordPress deployments with our simple & beautiful one-click interface.

 

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  • Instant Backups

  • Usage Statistics Dashboard

  • Invoice History

  • Integrated Help Panel & Ticketing

  • One-click deployments from staging

  • Integrated log viewing application

  • Integrated PHPMyAdmin

  • Cache Management

Instant Backups

Planning to make a risky change and you’re afraid of damaging your site? Instant backups were made for this exact purpose, so customers can initiate a 1-click instant backup process before doing risky changes on their production sites. Better safe than sorry!

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Usage Statistics Dashboard

View aggregated usage statistics of all your sites in the sidebar of your Portal screen, or just simply select a WordPress site and view the respective usage reporting. Statistics are updated in real-time, giving you a full view of your WordPress sites usage.

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Invoice History

Under the Billing screen, you can find your Invoice History that shows each invoice generated under your account since your initial subscription to our service, as well as a corresponding status (whether it’s paid or outstanding). In addition, you can choose to view full invoice details online, through the portal, or even download it for review at a later time.

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Integrated Help Panel & Ticketing

Having trouble and need some help? You can search through our Knowledge Base database from inside the portal and read helpful articles covering multiple areas. Simply click on the “Knowledge Base” link  on the top menu bar. Can’t find what you’re looking for? No need to worry, as you can open a support ticket 24/7 from inside the same screen and we will provide you with the answers.

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One-click deployments from staging

Having a Staging site is a great tool when you need to test something (e.g., new plugin, change of theme) before deploying it to your production. But what happens when everything works fine and you are happy with the result in your staging site ? The traditional way involves a manual copy of files from staging to production, dumping the database into a file, replacing strings, and importing the database into production. Not with Pressidium Pinnacle Platform!  Our one-click deployment takes care of everything for you! When you feel happy with the results in your staging site, you can simply push it to production with just one click.

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Integrated log viewing application

One way or another, every WordPress user comes to a point where they might need access to the webserver’s logs for troubleshooting. Our log viewing application, which gathers web server logs in real time from our web farm, has been directly integrated into your browser screen.  And you are able to download the log file directly to your computer.

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Integrated PHPMyAdmin

PHPMyAdmin is the most popular tool for MySQL database management. So instead of building another database manager, we decided to include PHPMyAdmin in our platform and integrate a Single Sign On mechanism with it so you won’t need to remember any extra credentials.

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Cache Management

Cache management is automatically triggered by our platform, but we understand the need of power users to control such a mechanism on demand. So we provide you with the ability to clear a website’s cache by just clicking on a button, which removes the related website’s cached objects from all five layers of our platform.

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